Problems and Solutions>Installing and Upgrading

Incompatible version of the RPC stub

 

Article #:

0038

Contributor:

Daniel Todes

GF version:

All

Applies to:

InstallShield error when installing GhostFill

Last updated:

March 4, 2002

Problem

When installing GhostFill, the following InstallShield error is displayed:

Click to view the error message.

Description

You are unable to install GhostFill as there is an incompatible version of the RPC stub on your system. According to InstallShield, the cause of the error is the following:

"... a DLL that was installed on the system, such as Oleaut32.dll, Olepro32.dll, Asycfilt.dll, Stdole2.tlb, or others that are not compatible with that system. For example, version 3.50 of Oleaut32.dll is installed and used only by Windows XP and so causes this error if it is installed on a machine running any other operating system."

Solution

Microsoft provides a patch to rectify the problem:

http://download.microsoft.com/download/msninvestor/Patch/1.0/WIN98/EN-US/mcrepair.EXE

 

NOTE

When you run this executable and it prompts you to overwrite Newer files, click Yes for each file. Do not click No or No to All.