Support Operator Support Consultant Support Consultant Conveyancing National Training Manager
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SUPPORT CONSULTANT CONVEYANCING (EE) Rondebosch, Cape Town

A vacancy has become available in our Customer Service Centre for a GhostConvey Support Consultant.  The Korbitec Support Consultant role is dedicated to supporting the users of our range of software products.  The management of all requests / support calls handled with the goal of ensuring that all requests / support calls are resolved quickly and effectively with a minimum number of calls requiring handover or escalation thereby ensuring client and management satisfaction.

Besides their expertise, they are known for their friendly attitude, helpful manner and efficiency.

Requirements: (Applicants that do not meet the (*) essential requirements will be regarded as unsuccessful) 

  • Matric (*)
  • Candidates with a minimum of 5 years experience in all aspects of Conveyancing (*)
  • Excellent communication skills in English and Afrikaans (*)
  • Good working knowledge of Windows and MS Office (*)
  • Excellent telephone manner and communication skills (*)
  • Candidates with a passion for providing efficient, prompt and reliable customer service through personalised attention, sound communication and exceeding all reasonable expectations (*)
  • Candidates with the ability to grasp and understand technical concepts (*)
  • Paralegal or Conveyancing qualification (advantageous)
  • Good working knowledge of GhostConvey (advantageous)

Duties and Responsibilities include but not limited to:

  • Customer Care
  • Support via phone, email and remote support
  •  Support calls / request logging
  • Communication with colleagues, clients, management and Specialists

Personal Strengths:

  •  Proven track record of good self management
  • Confident and friendly
  • Able to use initiative
  •  Flexible with a positive attitude
  • Strong sense of urgency - essential
  •  Methodical and clear-thinking
  • Able to work under pressure
  • Quick learner and comfortable in dynamic IT environment
  • Good time management skills
  • Ability to impart knowledge
  •  A team player

Please forwarda detailed CV careers@korbitec.comand quote in the subject line "Support Consultant Conveyancing".

Please Note: This position is only open to South African citizens residing in the Cape Town area. 

Should you not receive a response within 14 days, please consider your application unsuccessful.


Do you have the skills that we are looking for?

If so, then apply to join our dynamic and innovative Cape Town based team.

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